Question 1

What services do you offer?

Accepted Answer

Graphic design, WordPress and custom website development, SEO, digital marketing, social media marketing, ecommerce development, and AWS Hestia CP server management — see the Services page for details on each.

Question 2

Do you work with businesses outside the US?

Accepted Answer

Yes — most of the work happens remotely, and I've worked with clients across different time zones and countries without issue.

Question 3

How do I get started?

Accepted Answer

Head to the Let's Talk page and send a message about your project. Most engagements start with a short call to understand your goals before any proposal or quote.

Question 4

Do I work directly with you, or a team?

Accepted Answer

Directly with me. There's no account manager relaying messages — the person you talk to is the person doing the work.

Question 5

What industries do you have experience in?

Accepted Answer

Healthcare, corporate services, and ecommerce are the strongest areas in my portfolio, but the underlying skills — SEO, development, marketing — transfer well across industries.

Question 6

Can you help with just one part of a project, like design but not development?

Accepted Answer

Yes. Services are modular — you can bring in help for a single piece (design, SEO, hosting) or the whole project end to end.

Question 7

Do you sign contracts or NDAs?

Accepted Answer

Yes, that's standard practice for any client engagement — happy to sign an NDA before discussing project details if you'd prefer that upfront.

Question 8

How do we communicate during a project?

Accepted Answer

Mainly email and calls, with regular progress updates so you're never left wondering what's happening — no disappearing for weeks at a time.

Question 9

Do you build WordPress sites or custom-coded sites?

Accepted Answer

Both — the right choice depends on how often you'll update content and whether you need functionality that doesn't fit a standard CMS. Happy to advise which fits your situation.

Question 10

Can you redesign my existing website?

Accepted Answer

Yes — redesigns are common, whether that's a full rebuild or modernizing an existing WordPress site without losing your current SEO rankings.

Question 11

Will my new website work properly on mobile?

Accepted Answer

Yes, every site is built responsive by default and tested across phone, tablet, and desktop before launch.

Question 12

Can you migrate my site to a new host?

Accepted Answer

Yes, including migrations to AWS with Hestia Control Panel — handled carefully to avoid downtime or data loss.

Question 13

Do you build ecommerce stores?

Accepted Answer

Yes, primarily on WooCommerce, with fully custom builds available for stores that need something WooCommerce can't handle out of the box.

Question 14

How long does a website project take?

Accepted Answer

A standard business site typically takes a few weeks from approved design to launch; larger custom builds or stores take longer. You'll get a clear timeline before work starts.

Question 15

Will I own the website once it's built?

Accepted Answer

Yes, completely — the code, content, and domain are yours. There's no lock-in requiring you to keep paying to "keep" your own site.

Question 16

Do you provide website maintenance after launch?

Accepted Answer

Yes, ongoing maintenance plans are available for updates, backups, and security monitoring so the site doesn't slowly break down after launch.

Question 17

How long until I see results from SEO?

Accepted Answer

Most sites see meaningful movement within 3–6 months. It's slower than paid ads, but the traffic it builds tends to compound rather than disappear the moment you stop paying.

Question 18

Do you manage Google Ads campaigns?

Accepted Answer

Yes, including keyword research, campaign setup, and ongoing optimization to improve conversions over time.

Question 19

Can you help with social media too?

Accepted Answer

Yes — content planning, posting, and paid social campaigns on Facebook and Instagram are all part of the service offering.

Question 20

Do you guarantee first-page Google rankings?

Accepted Answer

No — no honest SEO provider can guarantee a specific ranking, since that's controlled by Google's algorithm. What's guaranteed is an ethical, transparent strategy focused on sustainable growth.

Question 21

What's included in an SEO audit?

Accepted Answer

A full review of technical health (speed, crawlability, mobile-friendliness), on-page content, and existing backlink profile, with a prioritized list of fixes.

Question 22

Do you write blog posts or content?

Accepted Answer

Yes, content planning and writing are part of the SEO and digital marketing services, built around what your audience is actually searching for.

Question 23

How do you measure marketing success?

Accepted Answer

By leads, sales, or bookings — not likes, impressions, or other vanity metrics that look good in a report but don't affect revenue.

Question 24

Can you help recover from a Google penalty?

Accepted Answer

Yes — this starts with a technical and backlink audit to identify the cause, followed by a cleanup and reconsideration strategy.

Question 25

How much does a website cost?

Accepted Answer

It depends heavily on scope — a simple site costs far less than a custom build with unique functionality or an ecommerce store. You'll get an honest, specific estimate after a short discovery call.

Question 26

Do you require payment upfront?

Accepted Answer

Typically a deposit to begin, with the remainder tied to project milestones — full terms are agreed before work starts, no surprises partway through.

Question 27

Do you offer monthly retainers for ongoing marketing?

Accepted Answer

Yes, most SEO, social media, and ads work is structured as an ongoing monthly engagement, since marketing compounds over time rather than being a one-off task.

Question 28

What's your revision policy?

Accepted Answer

Every project includes a defined number of revision rounds, agreed upfront, so we can refine the direction without open-ended scope creep on either side.

Question 29

Can I get a fixed quote before starting?

Accepted Answer

Yes, once we've discussed your project's scope in a discovery call, you'll receive a clear, fixed quote rather than an open-ended hourly estimate.

Question 30

Do you offer bundled packages combining multiple services?

Accepted Answer

Yes — combining, say, a new website with ongoing SEO often works out better value than buying each service separately later.

Question 31

What happens if I need changes after the project is finished?

Accepted Answer

Small tweaks are usually quick and inexpensive; ongoing needs are covered under a maintenance or retainer plan so support doesn't just stop at launch.

Question 32

Is there a minimum project size?

Accepted Answer

No strict minimum — small businesses and solo founders are welcome, and the scope gets tailored to what actually makes sense for your budget.

Question 33

What is Hestia Control Panel?

Accepted Answer

A free, open-source hosting control panel that gives you a simple dashboard for managing websites, email, databases, and SSL certificates on your own server — similar in purpose to cPanel, without the license fee.

Question 34

Why choose AWS over regular shared hosting?

Accepted Answer

AWS gives you dedicated resources instead of sharing a server with hundreds of unrelated websites, meaning better performance, more reliable uptime, and the ability to scale as traffic grows.

Question 35

Can you migrate my site to AWS?

Accepted Answer

Yes — websites, email, and databases can be migrated to a new AWS server with Hestia CP configured, with minimal or zero downtime during the switch.

Question 36

Do you manage server security and backups?

Accepted Answer

Yes, ongoing server management includes security hardening, SSL, automated backups, and monitoring so problems get caught early.

Question 37

What happens if my server goes down?

Accepted Answer

Uptime monitoring flags issues quickly, and as the person managing the server, I handle troubleshooting directly rather than you waiting in a generic support queue.

Question 38

Can multiple websites be hosted on one server?

Accepted Answer

Yes — that's one of the main advantages of Hestia CP, letting you manage multiple domains, sites, and email accounts from a single dashboard on one server.

Question 39

Do I need technical knowledge to manage my site day to day?

Accepted Answer

No — Hestia CP's dashboard handles common tasks like adding a domain or email account through a simple interface. Server-level setup and maintenance are handled for you.

Question 40

How does AWS hosting cost compare to shared hosting?

Accepted Answer

The server itself often costs more than bargain shared hosting, but you're getting dedicated resources and full control — for a growing site, it's typically better value than repeatedly upgrading a shared hosting plan.

Questions, answered

Let's talk it through — no obligation.